Reefko Customer Support
Reefko Customer (package co.il.reefko.customer) is the business-to-business ordering app of Reefko Food Industries. If you need help signing in, placing an order, or managing your account, use the options below.
Contact us
For order issues, account problems, or any other question, email us at reefko.support@gmail.com.
- Response time is typically within one business day.
- Please include your customer number and business name so we can identify your account quickly.
- For urgent order changes, call the bakery directly or contact your regular sales representative.
Common issues
- Forgot your password? Use the Forgot Password link on the sign-in screen. You will need your customer number and the email address associated with your account.
- Cannot sign in? Make sure you are using the customer number issued by Reefko Food Industries, not the business phone number.
- Push notifications not arriving? Check that notifications are enabled for Reefko Customer in your device settings.
- App is not loading? Make sure your device has an active internet connection and that you are running the latest version from the App Store.
Account deletion
You can delete your account at any time directly inside the app, from the Profile screen. A public deletion page is also available at reefkologistic.com/customer/delete-account.
Privacy
Our Privacy Policy explains what data Reefko Customer collects, how it is used, and how it is protected. Read it at reefkologistic.com/customer/privacy-policy.
Business hours
Support requests are handled during Reefko Food Industries business hours, Sunday through Thursday. Requests sent outside business hours are processed on the next business day.